Privacy Policy — iDrive
1. Introduction
Welcome to iDrive (idrive.guru). User privacy is important to us. This privacy policy describes what data we collect, how we use it, and what rights users have.
2. Types of Information Collected
- Personal Information: Full name, email, phone number.
- Professional/Business Information: Student details, vehicle details, suppliers, accounting documents (invoices/receipts).
- Usage Data: Login logs, usage dates, system errors and anonymous usage statistics.
- Payment Information: Credit card/payment method details are not stored directly by us — payment processing is done through a third-party provider (Tranzila).
3. Purposes of Information Use
We use information to:
- Provide and maintain the service, including creating accounts, managing schedules, and sending invoices.
- Support customers — responding to support inquiries and handling issues.
- Fulfill accounting and legal obligations.
- Improve the product through analysis of anonymous usage data.
4. Legal Basis for Information Processing
Processing is based on the need to fulfill a contract with the user (providing the service), compliance with legal obligations, and user consent where required.
5. Sharing Information with Third Parties
We do not sell information. We may share information with:
- External service providers who assist in operation and billing — for example: Tranzila for billing and payments.
- Cloud storage and management providers (such as hosting providers) for secure data storage.
- Government agencies and law enforcement when required by law.
6. Information Security
We employ industry-standard technological and organizational measures to protect information — encryption in transit (TLS), backups, and access controls. However, no method is 100% secure and we cannot guarantee absolute security.
7. International Transfers
We may share or store data on servers located outside Israel. In such cases, we ensure compliance with legal requirements and accepted security procedures.
8. Information Retention Limits
We will retain information for the time required for the purposes for which it was collected (including accounting or legal obligations). If you request removal, we will delete information in accordance with legal requirements, unless information retention obligations prevent this.
9. User Rights
Users have the following rights regarding their personal data:
- Access to a copy of personal data.
- Correction of incorrect data.
- Request for deletion, subject to legal restrictions.
- Prevention of processing in certain cases.
Requests should be submitted to the email or phone number listed below. We will strive to respond within 30 days.
10. Links to External Sites
The site/application may include links to external sites that are not under our control. We are not responsible for the privacy policies of these sites.
11. Policy Changes
We may update this policy from time to time. Material changes will be posted on the site and in the application and we will update the modification date.